Keyme graphic design

DESIGN MISSON

KeyMe is a key duplication solution. Customer can copy keys at 711, Rite Aid and other retailers using our kiosks or downloading the app. 


STEP ONE
OBSERVATION

I designed a documentation booklet for both me and John to document and understand his speaking habits and
behavior pattern. 


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STEP TWO
VISUAL REMINDER

From his journey documentation, I found out the frequency of using filter words influenced a lot by his self awareness. Therefore,
I designed a "reminder pin" and asked his classmates to wear when he were presenting. The number of using filter words decreased dramatically after using this visual reminder. 

 


STEP THREE
PROCESS MAP

In order to change his habit, I tried different approach. Some of the approach only worked for a short term but cannot have a long-term influence. The poster demonstrates my four-month observation and answer the question "why I end up with a self-training toolkit."


STEP FOUR
SELF TRAINING TOOLKIT

The toolkit includes a user journey booklet for document user's behavior pattern, and a progressive task book for users to accomplish level by level to improve their speaking skills, and some visual reminder pins for handing out for people around
the user.

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